Returns & Exchanges
At The Ark Clothing Co., we want you to love every piece you purchase, which is why we offer a seamless 30-day return policy for all unworn garments. If your selection isn't the perfect fit, we are here to help with straightforward exchanges or full refunds to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags remain attached and the garments are in original condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.